Privacy Policy
Last updated: 31.03.2026
1. Controller
Carpetan provides the application used to manage orders, drivers, routes and SMS communication. Data entered by business customers is processed to operate the platform and provide support.
2. Data we may process
We may process account identification and contact data, operational end-customer data such as name, phone, address and pickup or delivery notes, authentication data, technical usage data and language or cookie preferences.
3. Purposes
We use data for authentication, order administration, route planning, notifications, billing, abuse prevention and service improvement.
4. Legal grounds
Processing is based, as applicable, on contract performance, legitimate interest, legal obligations and consent for optional cookies or measurement or marketing, if such tools are enabled.
5. Your rights
You may request access, rectification, deletion, restriction, objection, portability and withdrawal of consent for optional cookies. For requests, use the contact details published by the site operator.
6. Retention and security
Data is retained only as long as needed to provide the service and comply with contractual or legal requirements. We apply reasonable technical and organizational safeguards to protect data.